FAQs

The most suitable trade show exhibits and graphics vary based on your company, budget, and exhibiting goals. We provide a diverse inventory to meet your specific requirements, and if you're unsure, our pre-designed booth solutions are an excellent option.

To stand out, understand your target market and exhibition goals. Capture attention in 3 seconds with personalized graphics and digital solutions. Place visuals strategically at eye level, use bold images, and keep messages concise. Booth staff are crucial for achieving exhibition objectives.

First-time Exhibitor:
Choose a budget-friendly, easily installable portable display that reflects your brand. Emphasize convenience for the initial purchase, with a modular design for future expansion.

Frequent Exhibitor:
Invest in a durable, customizable exhibit for regular trade show participation. Look for a versatile, modular system that adapts to different booth sizes. Prioritize quality for long-term cost savings compared to recurring rentals.

Double-booked Exhibitor:
Opt for portable displays that are easy to transport and set up when managing simultaneous events. Choose options that quickly adapt to varying booth sizes and layouts. Prioritize versatility and efficiency for a consistent and impactful presence.

We can furnish you with comprehensive setup instructions and instructional videos for your convenience. Should you encounter any challenges during the installation, don't hesitate to reach out to us for support.

All backdrops are measured in feet, unless otherwise specified. The first number indicates the width, while the second number indicates the height or length. For example, a 10x8 backdrop is 10 feet wide and 8 feet tall or long.

Due to the nature of our products, we can only offer store credit and replacement orders; no refunds for returned items. All returns must be made within 15 days of receiving your merchandise, and shipping costs cannot be refunded. If there is an issue with our backdrops, please contact us within 14 days of receipt. If the backdrop is without any problems, refunds cannot be processed due to the special nature of our products.

Unless otherwise specified, all orders are shipped via DHL, Fedex, UPS.

Lit Products has a 7-business day turnaround.
Non-lit Products typically have a 3-business day turnaround.

Please note that these turnaround times do not include transit time. If you have urgent requirements, feel free to contact us, and we may be able to accommodate your deadline based on our production schedule. Rush fees may apply.

The majority of our products are designed for tool-free setup and are user-friendly. Certain fixtures may necessitate a basic hex key, which is supplied with the product.

No, but they are available for purchase at an additional cost. Please specify your requirements in the Request a Quote form, and our team will discuss the options with you.

We offer custom event graphic design services to match your needs. Share details about your event, themes, and branding preferences. We'll collaborate closely to create eye-catching graphics. Additional design costs may apply. Alternatively, choose from our pre-designed artworks at no extra cost.

We utilize polyester fabric material, offering advantages such as reusability, machine washability, and the ability to be lightly ironed. Our dye-sublimation printing ensures realistic patterns and excellent color fastness.

Color mode: CMYK
Resolution:72-125DPI
All fonts transferred to outline
Save the artwork as PDF or AI

We typically initiate processing within 24 hours of receiving your order. If you wish to cancel, please email us, and we will make an effort to cancel the order for you. However, our cancellation policy has restrictions. Once items have been printed or shipped, cancellation is not possible. If you still choose to cancel, a cancellation fee of 25% of the order amount for printed items will apply.